Ann M. Harrell, Founder

Ann Harrell, Founder of AMH Business Solutions, has over 20 years of Business Management and Administrative Services experience. Her career spans employment at a major computer corporation, an international pharmaceutical company, a top beer importer and a “Big 5” accounting firm. Ms. Harrell has enjoyed many successes in Corporate America and brings the same level of commitment and quality to AMH Business Solutions.

Always on the cutting edge, Ms. Harrell continually strives to sharpen her skills. She has trained extensively on various Microsoft Office software solutions at professional training facilities. In addition, she has completed certificate programs (American Management Association (AMA) and Fred Pryor Seminars) in negotiating tactics, public speaking and team building. Ms. Harrell has earned the designation of Certified Virtual Assistant (IVAA CVA) and Certified Real Estate Support Specialist (CRESS).

Professional Background

AMH BUSINESS SOLUTIONS – Bowie, MD (11/2000 – Present)
Principal
Own and operate firm providing administrative support and business management services.  Various assignments include website design, administrative/secretarial support services, bookkeeping, desktop publishing, multimedia presentations, Internet research, proposals, conference/event planning, and various other assignments

A&T DRIVING SCHOOL – Bowie, MD (11/2016 – 10/2018)
CEO & President
Own and operate driving school providing driver’s education, training, and remediation services. Oversee all daily operations of the company — including all administrative requirements of the MVA. Interface daily with students and parents to address any questions or concerns. Manage all financial operations of the company. Maintain all required MVA certifications through additional training and recertification. Provide all classroom instruction and behind-the-wheel training to enrolled students.

JUSTICE & SUSTAINABILITY ASSOCIATES – Washington, DC
Chief Operating Officer & Principal (6/2014 – 12/2017)
As COO, provided day-to-day leadership and management of JSA’s daily operations. Responsibilities included budget monitoring, contracts review, quality assurance, policy development, strategic planning, FAR compliance, and oversight of the firm’s 40+ employees, consultants, preferred vendors, and strategic partners. Oversight and collaboration with CFO and Director of Human Resources.

Business Manager (8/2012 – 6/2014)
Responsible for the company’s day-to-day operating activities, including revenue and sales growth; expense, cost and margin control; and monthly, quarterly and annual financial goal management.

KPMG LLP – Washington, DC
National BPO Office Manager (3/2000 -10/2000)
Monitored, reported, and prepared financial analysis of national practice revenues and expenses against budget.  Managed practice’s capitalization account to ensure proper amortization of fixed asset expenses. Monitored invoicing and collections of engagement fees.  Monitored staff chargeable hours to ensure revenue goals were met each cycle.

Practice Administrator (5/1999 – 2/2000)
Provided administrative support to managing partner and four senior managers. Managed and trained client support staff. Coordinated issuance (including proofing and footing) of financial statements, management letters, and other deliverables to clients. Provided financial analysis of practice revenue, billing, etc. to provide management with accurate summations of the requested information. Prepared bi-weekly manager schedule projections to assist partners with scheduling of staff.

HEINEKEN USA, INC. – White Plains, NY
Regulatory Affairs Manager (9/1996 – 5/1999)
Managed all aspects of regulatory compliance required to ensure that Heineken USA maintained good standing and operative status with applicable federal and state regulations. Served as licensing agent for Company, ensuring that all individual and company licenses and permits required for the Company to do business in the fifty states and District of Columbia were current, accurate and in good standing. Produced appropriate documentation relating to trademark applications, amendments to distributor contracts, etc. Trained Head Office and Field Sales personnel on compliance requirements of said laws and regulations.

Executive Assistant & Office Coordinator (12/1994 – 9/1996)
Provided administrative support to Vice President of Finance, Controller, and Director of MIS. Negotiated bidding and contracted for various facilities needs (i.e. interior landscaping, overnight shipping services, facsimile machines, copiers, etc.). Negotiated corporate rates for hotels, airlines, and limousine services resulting in a 25% reduction in travel costs. Managed daily office operations. Program Administrator for Corporate American Express, Bell Atlantic Mobile, and Diners Club accounts. Purchased office supplies and stationery for Heineken USA’s Corporate Headquarters and four regional offices ($350,000 combined annual budget). Successfully reduced stationery costs by $50,000 for the 1996 fiscal year. Processed petty cash requests, expense reimbursement forms, and invoices.

Prior to Heineken Ann worked at Sterling Winthrop (1990 – 1994) and IBM (1988 – 1990).